SHIPPING & RETURNS

Shipping Policy

Processing Time

All orders are processed within 2-3 business days (excluding weekends and holidays) after payment verification.

Please Note:
We kindly ask that your billing address and shipping address match. Be sure to enter the correct billing address associated with your bank card.

If the billing address does not match, your payment may be declined.

Should you see a pending transaction after a declined attempt, rest assured - it’s only a hold and will automatically drop off. This simply indicates that a transaction was attempted.

Processing & Shipping Information

Order Processing: Orders are processed within 2–3 business days (Monday–Friday).
Please note: Orders placed on Friday will begin processing the following Monday.
Shipping Methods & Delivery Times:
- Standard Shipping: 5–7 business days

Express shipping refers only to the delivery time after your order has been processed.

Shipping Rates
Shipping rates are calculated at checkout based on order weight and destination.

Lost or Stolen Packages
Mommy and Me Beauty is not responsible for lost or stolen packages. If your package is marked as delivered but not received, please check with your local post office or carrier.

Return & Exchange Policy

All Sales Are Final

Due to the nature of our products, we do not accept returns or exchanges for hair extensions, wigs, or other hair-related products.

Exceptions & Eligibility for Exchanges
We accept exchanges only in the case of:

Defective or damaged items (must be reported within 48 hours of delivery).
Incorrect items received (must be reported within 48 hours of delivery).

To initiate an exchange, email ladyrw2002@gmail.com with:

Your order number
Clear photos of the product and packaging

If approved, we will provide instructions for returning the item.